IT and Telecoms Solutions and Support, Cheshire, North West

• Our Services

  • IT Solutions
    • Business Networks
    • Backup Solutions
    • Disaster Recovery & Business Continuity
    • Flexible Working Solutions
    • Internet Connectivity
  • Telecoms Solutions
    • Business Telephones
    • Mobility Solutions
    • Unified Communications
    • Numbers, Lines and Calls
  • Support
    • Total Network Support (TNS+)
    • Telecoms Systems Support
    • Support Bank
    • 24/7 Support
  • Security
    • Threat Protection
    • Web Monitoring & Email Filtering
  • Concise Training Academy
    • Course Details
    • How the Academy Works

Course Details

By listening to our customers and analysing their support calls, we have established a need for the following courses:

Basic Computing

Designed for those who want to know more about using a computer and be able to:

• Understand terminology
• Use the keyboard and mouse
• Create and store files
• Understand file management – files, folders and drives
• Adjust settings for better functionality etc. 

We get to look inside a computer to touch and feel the different parts; start it up then use it to create files, understand how to store them, retrieve the files again.

This can be a half day course or full day course to include an afternoon session on Microsoft Outlook.

Microsoft Word Foundation

Created for those who want to gain a basic understanding of their current version of Word, as well as:

• Get to grips with the newer version
• Prepare simple documents for printing
• Understand file management
• Edit and format text…and much more

We get up close and personal with Microsoft Word to understand how it works; work with text effects and manipulate paragraphs to create great documents.

This is a full day course including lunch.

Microsoft Excel Foundation

Designed for those who want to gain a basic understanding of their current version of Excel and: 

• Get to grips with the newer version
• Create spreadsheets
• Perform simple calculations
• Create graphs
• Understand file management
• Prepare for printing

We get excited about numbers and use Excel to perform calculations for all sorts of situations; understand how Excel works and present data effectively.

This is a full day course including lunch.

The Concise Learning Experience

All courses are on-site at Concise Technologies in our new training room and are tutor-led.  Each course has a maximum of nine places to allow for a good learning experience and individual attention.  Lunch and refreshments are provided on our full day courses.  Each candidate goes home with a certificate and electronic course materials.