IT and Telecoms Solutions and Support, Cheshire, North West

• Our Services

  • IT Solutions
    • Business Networks
    • Backup Solutions
    • Disaster Recovery & Business Continuity
    • Flexible Working Solutions
    • Internet Connectivity
  • Telecoms Solutions
    • Business Telephones
    • Mobility Solutions
    • Unified Communications
    • Numbers, Lines and Calls
  • Support
    • Total Network Support (TNS+)
    • Telecoms Systems Support
    • Support Bank
    • 24/7 Support
  • Security
    • Threat Protection
    • Web Monitoring & Email Filtering
  • Concise Training Academy
    • Course Details
    • How the Academy Works

24/7 Support

24/7 Support from Concise Technologies does what it says on the tin; allowing you priority access to Concise Technologies Support 24 hours a day, seven days a week, 365 days a year – as an out of hours bolt on to your chosen Concise Technologies Support package. 

24/7 is a simple, flexible solution that suits any sized company, with or without IT staff and provides complete peace of mind that your network is supported out of hours from 6pm to 8am (Monday-Friday) and all day on Saturdays, Sundays and English Public Holidays.

24/7 Support Service Summary

• 24/7/365 telephone, remote or on-site reactive technical support
• Dedicated priority telephone number
• ITIL Aligned 2nd / 3rd Line Servicedesk team
• Monthly incident & time statements with call reference numbers / project IDs

Contact us today to find out more about supporting your business 24/7