IT and Telecoms Solutions and Support, Cheshire, North West

New Communications Experiences

Global value chains, mobile workforces, social networking, pervasive video, and information overload: this is the new normal for you and many other businesses.

To help you address this, Concise Technologies’ Unified Communications Solutions enable you to connect people, information, and teams; all of which give you effective accessibility and collaboration.  With Unified Communications you can:

• Connect colleagues, partners, suppliers and customers
• Access and share video on the desktop, on the road and on-demand, as easily as making a phone call
• Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams
• Make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
• Innovate across the value chain by integrating collaboration and communications into applications and business processes

Unified Communicator Advanced Features

Through our server-based unified communications application, you can see the presence and availability information of colleagues.  This enables you to choose how to be reached and how best to get a hold of others.  Through a single console, you can also manage contacts, chat over secure instant messaging, escalate to a conference, and make and receive calls by softphone.  The same console enables point-to-point video calling.  You can click to make a video call as easily as they would to initiate a voice call.

Instant Availability Updates

Find out more about our Unified Communications...

When you can’t be available to receive messages, our web-based unified messaging simplifies the process of leaving and receiving messages.  Whether mobile or fixed, your colleagues would need to check only one mailbox for all message types: e-mail, voice mail, and faxes.  In particular, text-to-speech support enables you to hear e-mails read over the phone.  Call routing options such as Find Me / Follow Me ensure accessibility and eliminate missed calls even when traversing different locations.

Collaborate in real time

To facilitate real-time collaboration between colleagues in other locations, our solution also offers audio and web conferencing.  With it, you can enhance a conference call or meeting with shared documents, presentations, chat and desktop video.   Concise Technologies and Mitel offer you a mobility solutions that is virtually free to run and maintain, accelerating payback in a matter of months.