What we do

We provide specialist IT and telecoms solutions, support services, managed backup, disaster recovery and consultancy to a large portfolio of SME businesses across Manchester, Cheshire and Merseyside.

We design, install, support, maintain and protect IT and telecoms networks for companies in Cheshire, Greater Manchester, Merseyside and Staffordshire, the rest of the UK and Europe. Our clients range in scale from 25 to more than 150 users, from a wide range of markets in the private sector. 

We offer a total solution for all your IT network and telecoms requirements from a single service provider.  Our headquarters are in Northwich, Cheshire where we have 40 highly motivated and well trained people committed to providing a knowledgeable, friendly and efficient service.


21 years in business


More than 4,000 people supported


95% of issues solved remotely

Our History

We’ve been in business since 1999 and in that time we’ve seen seismic technology shifts. Throughout this time we’ve remained focused on helping our clients use technology to benefit their business.

  • 1999

    Company started in the owners’ garage

  • 2000

    Moved to a start-up unit to allow for growth and recruitment

  • 2004

    First iteration of proactive monitoring implemented

  • 2005

    Dedicated Service Desk opened

  • 2007

    Move to the prestigious Gadbrook Park in Cheshire

  • 2008

    Business Continuity Suite opened

  • 2009

    Acquisition of telecoms business

  • 2011

    Training Academy opened

  • 2012

    Apprenticeships launched, creating opportunities for young people

  • 2014

    Joined global peer group to drive best in class performance

  • 2016

    Share & Care customer satisfaction initiative launched 

  • 2017

    StratOp Strategic Planning Methodology implemented  

  • 2018

    Became IASME Certification body

  • 2019

    SOC department formed 

  • 2020

    COVID-19 Response services implemented 

  • 2021

    Became part of the Air IT Group


We’re accredited to recognised industry standards and have achieved certification from leading suppliers

Microsoft Gold Partner MCSE, MCSA, MTA, Product Specialists, Networking Specialists

VMware VCP, Sales Professionals and Technical Pre-Sales Professionals

ITIL® IT Service Management, ITIL® IT Service Strategy, ITIL® IT Service Operation

Lean Six Sigma Green Belt

PRINCE2 Certification

Offensive Security Certified Professional (OSCP) Certification

Mitel Select Partner

HP Business Partner, HP Accredited Pre-Sales & Sales Professionals

IASME Certified Assessor, Cyber Essentials PLUS Certified

Careers at Concise

We’re always pleased to welcome motivated and hard working new colleagues to our team. So if you’re interested in technology and fanatical about great customer service, we’d like to hear from you. In return, we offer rewarding career opportunities and comprehensive training to help you reach your full potential.


New Opportunities

Our growth brings new roles and opportunities.


Excellent Benefits

Generous pension, profit share, long service rewards, childcare vouchers and an employee shopping discount scheme, to name but a few.


Skills Development

Development programmes help sharpen your skills.


A Great Place to Work

Our office is modern and prestigious. We make great use of technology, to enable us to deliver excellence to our clients.



Structured training plans give you the knowledge and expertise to succeed.

Current IT Support Job Openings

Apprenticeships at Concise

Do you want to learn new skills? Earn while you build a career in IT? Be part of an awesome team and have fun?

Download PDF

1st Line Service Desk Analyst

Join an awesome team and help us to deliver best-in-class service that our clients love.

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Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.