Adding an Email Profile to Outlook

When Outlook starts, an email profile is used to remember the email accounts used to send and receive emails and also where email data is stored and delivered.   

What you may need:

Company Email Address:
Username: Login username
Password: Login password
Domain name: e.g. domain
Company Exchange Server Name: e.g.

I need to setup an Outlook Profile

1. Click the Start button and then Control Panel

Windows Control panel

2. Select User accounts, if viewing by Category or Mail in Large icons view.  The Mail button won't be available unless Outlook has been opened at least once.

3. The Mail setup dialog will open, select Show Profiles...

 Windows mail setup dialogue

4. Click Add and then type in a name for the profile, then clock OK.

Windows new profile setup

5. On the Add Account screen type in your name, email address and password. Click Next

Windows add email account setup

6. You will receive a Congratulations screen if the account setup was successful and established that the account has been setup correctly.

windows email account setup complete

If at this stage the Add Account wizard was not able to setup your account successfully, you may be asked to provide other information such as domain and exchange server information.

7. Click Finish, when complete.


Always use this profile

Follow steps 1 - 3 above


Following on from the stage above.

8. Under When starting Microsoft Office Outlook, use this profile, click the Always use this profile option

9. Select the profile that you want to use from the list.

Windows default profile setup

10. Click OK to complete the setup

You can now open Outlook to start using this profile

Get in touch and discover how we can help make things easier.

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