How do I remove an ActiveSync Exchange account from my phone?

You can use the following instructions to remove your Company Exchange email account from a Concise Technologies supported device.

Please be aware that this will remove all the settings for your company email account, including Mail, Contacts, Calendars, Reminders and Notes.

On this page instructions for:

iOS

Use the instructions below to remove an Exchange account on your iPhone, iPod Touch, or iPad. Instructions for iOS version 5.5 and above.

1. Go to Settings > Mail, Contacts, Calendars or Mail. The Accounts screen will open.

2. On the Accounts screen, tap the Exchange Account you want to remove.

3. Scroll down and click Delete Account. A Delete Account warning window will open.

iphone email account setup

4. On the Delete Account warning window, click Delete Account to finish. 

You have now successfully deleted your Exchange account.

 

Android

Use the instructions below to remove an Exchange account on your Android device. instructions for Android 2.2 or above.

1. Go to Applications > Email. The Email screen will open.

2. On the Email screen, bring up the settings menu and tap Accounts.  The Accounts screen will open.

3. Press and hold the Exchange Account you want to delete until the Menu window opens.

4. On the Menu window, click Remove Account.  A remove Account warning window will open.

5. On the Remove Account warning window, tap OK or Remove Account to finish.

You have now successfully deleted your Exchange account.

 

Nokia

Use the instructions below to remove an Exchange account on your Nokia device. 

1. Go to Settings > Email+Accounts. The Accounts screen will open.

2. Press and hold the Exchange Account you want to delete until a Menu opens.

3. On the Menu window, click Delete.  A Delete Exchange Account warning window will open.

4. On the Delete Exchange Account warning window, tap Delete to finish.

You have now successfully deleted your Exchange account.

 

Windows Mobile

Use the instructions below to remove an Exchange account on your Windows Mobile device. Instructions are for Windows Mobile 8 and above.

1. Go to Settings > Email+Accounts. The Accounts screen will open.

2. Press and hold the Exchange Account you want to delete until a Menu opens.

3. On the Menu window, click Delete.  A Delete Exchange Account warning window will open.

4. On the Delete Exchange Account warning window, tap Delete to finish.

You have now successfully deleted your Exchange account.

 

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