"Thanks a million for all your help with sorting this problem out. At every stage you've delivered a quality IT service and made an extremely tense situation easier to deal with by being so proactive and quick with your response."
John (MD), Knowsley
"When the Concise security guys team audited our systems I was surprised how unsecure our previous IT company had let it become! Now we have them looking after our IT support and security and I know we are in capable hands."
Tom (FD), St Helens
"The technical team at Concise are really polite, helpful and willing to go the extra mile to ensure a smooth IT running system for our business. No matter how much we rely on them for support it'sit is the same monthly price and, incredible value."
Atif (IT Manager), Liverpool City Centre
Lightning Fast - IT Support that is quick, efficient and fixed before you even know it thanks to our proactive monitoring.
Super Secure – IT Support with government security credentials keeping business data and personal information safe from cyber criminals.
Unlimited – Round the clock UK based IT expertise supporting your team and your business. Never run out of support when you need it most.
Liverpool businesses often come to us when they find themselves, with one of these challenges.
Is IT taking up most of your time to manage or even fix? Are you spending time chasing your IT provider for problem resolution news? Your time is better spent on your company not your IT.
Let Concise free up the time spent on IT and use our expertise to your advantage. Get unlimited support time, so you don't have to use yours and access to qualified engineers who keep you informed.
Is IT getting in the way of your team doing their job? Are your team complaining about their IT being too slow? Can you measure IT service levels? Poor performing IT = Poor performing people. The challenge of improving business efficiency or planning for the future, when your IT systems aren’t performing at their best can be difficult.
With Best-in-Class support from Concise our proactive maintenance and monitoring ensure your systems are working at their best. Quarterly Business reviews ensure that we understand how you operate and provide the strategic planning necessary to ensure your IT matches your needs.
Cyber crime is growing at an exponential rate and poses one of the biggest risks to your business. The security, availability and recoverability of your business data is the lifeblood of your organisation. Can you recover from the potential damage? Can you risk falling out of data compliance?
Make the worry disappear by partnering with a company which has National Cyber Security Centre, OSCP and CISM qualified security professionals offering managed cyber security services.
Businesses change, needs change and technology changes, even your IT support company changes, most of all things are different. This often means that you need something different from your IT support company. You need an IT partner that can easily adapt, provide the essential knowledge you need and help make the change happen smoothly and effectively to ensure your business thrives in a changing world.
Concise have been in business for 21 years because we adapt to change, we push ourselves to consistently offer the latest proven technologies and understand the impact business change has on IT needs.
Wealth at Work specialist on financial education and guidance in the workplace.
Since 2009, Concise Technologies have been a IT strategic partner with Wealth at Work, based on Temple Street, and have been a part of how they have developed as a company. With geographical dislocation around office environments and the integration between their sites and their people, we understand the challenges and objectives they face.
They're very good at being in tune with how we operate and what we're trying to achieve as a business.
Providing businesses in Liverpool with comprehensive offering of managed IT support services and security expertise that stop IT slowing you down. Get used to proactive, friendly and expert advice that helps you and your business see a clear path to success.
There are so many business challenges that we can assist you with and different ways in which we can help it is impossible to cover them all. If you contact us on 0151 459 7300 one of our experienced advisors will discuss your needs with you. Or, if you prefer, please fill in the form and a member of our team will contact you within an hour to discuss your needs and establish what your best course of action is.
Our 'newest' advisor has been with us for 4 years and most in excess of 10 years. So we can assure you that from your first contact you will be dealing with a knowledgeable person that has a wealth of experience. Their top priority will be to understand your needs and see if we can assist.
On the rare occasion we cannot assist we will say so. Yes, you did read that right! We will say we can’t help if we can’t. We won’t waste your time or ours.
Too many businesses say they can do something when they can’t or have done something when they haven’t and at best you become a test pilot for them or they are worried they might come across as negative or appear insecure. Not Concise. We are mature enough to say ‘no’ and have the experience to say we can't help. But we will still try to point you in the right direction and provide guidance to get you where you need to be.
In 99% of all other occasions, our advisor will walk you through the options and how our managed IT Support services can help . This often takes places during a an organised free, no obligation face to face meeting with of our advisors to run through everything with you. The start hopefully of a longstanding partnership.
We are able to advise at whatever level you're comfortable with talking about Technology. Whether you have a good understanding of your current IT, have no idea or somewhere in-between. We do not bamboozle you with IT jargon and you don't need to be an expert for us to advise. We’ll be the IT expert.
What is important is that you know something isn't right about your IT for you and your business and reach out to Concise to help.
98.2% customers completely satisfied
400+ years of technical experience
9.2 years average employee service
MSP stands for Managed Service Provider and it refers to an organisation that proactively manages your IT function (computers, cloud and on premise servers, Network, ETC) to an agreed service level for a fixed monthly cost.
Even without input or co-operation from your current provider we can safely migrate you to our managed services.
No we don’t suggest this as a matter of course. We will evaluate your individual circumstances, what your needs are and make recommendations to achieve your goals.
Our Service Desk is open to supported clients 24/7. Other teams in the business are available 09:00 - 17:00 Monday to Friday.
Concise has been in business since 1999 and with the average length of service for an employee being 9.2 years we have built up a wealth of experience. On top of that we take the training of our staff very seriously ensuring that they pass industry exams provided by the likes of Microsoft and other industry leaders.
Yes we do. We ensure that such organisations are getting the best from their technology and taking advantage of special rates available for some services, software and even hardware.
No it won’t cause any problems and we are more than happy to deal with the vendor directly to ensure that you have a seamless experience wherever the item needs attention.
Yes you can call our service desk telephone number at any time. Our out-of-hours support team will log and work on the support request.
No. It doesn’t make any difference to us if you know very little or a lot about your IT systems and setup.
It is often said that it is not necessary to have an IT Support partner geographically close to Liverpool, St. Helens, Speke, Knowsley, Wavertree, Bootle, the Wirral, a lot of work can be done remotely. While 98% of our work is done remotely there are occasions where it helps that we are so close to the key business areas in the Merseyside region.