How our Service Desk works

Concise Technologies are committed to providing the best possible experience for our clients at all times. However, occasionally things do not go according to Plan. Our complaints procedure outlines how we will address these situations to ensure our goal of continual improvement.

Servicedesk_Escalation_Process

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Download a copy of the process

 

Latest resources

Essential resources for the Business Leader.

it business strategy

The Business Leader's Guide to Business Strategy

 

e-book

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how-much-time-resource-cta

How Much Time and Money Does IT Cost Your SME?

 

eGuide

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how-you-can-stop-resource-cta

How You Can Stop Worrying and Learn to Love IT

 

eGuide

Read More

Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.