Concise Service Desk


Concise Chat

The fastest way to resolve an issue. Our online facility enables you to chat directly with a member of our Service Desk team in real time to deal with your service request from any internet connected PC.  

Chat Live


My Service Desk

Is our client service desk portal. My Service Desk enables supported clients to log new support issues and review the status of existing/closed support calls 24 hours a day. My Service Desk is also a live link to Concise Technologies technical Service Desk service that will:

  • Generate support call reference numbers
  • Allow you to prioritise support issues
  • Give you direct access to our Service Desk staff via e-mail

Log into My Service Desk


Service Desk Live

Once you have raised a support ticket with our Service Desk team, Service Desk Live enables you to open a support session with our technical experts so that they can resolve issues live on your system whilst you watch.

Install Service Desk Live


Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.