Concise Service Desk

 

Concise Chat

The fastest way to resolve an issue. Our online facility enables you to chat directly with a member of our Service Desk team in real time to deal with your service request from any internet connected PC.  

Chat Live

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My Service Desk

Is our client service desk portal. My Service Desk enables supported clients to log new support issues and review the status of existing/closed support calls 24 hours a day. My Service Desk is also a live link to Concise Technologies technical Service Desk service that will:

  • Generate support call reference numbers
  • Allow you to prioritise support issues
  • Give you direct access to our Service Desk staff via e-mail

Log into My Service Desk

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Service Desk Live

Once you have raised a support ticket with our Service Desk team, Service Desk Live enables you to open a support session with our technical experts so that they can resolve issues live on your system whilst you watch.

Install Service Desk Live

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Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.