How our Service Desk works

Concise Technologies are committed to providing the best possible experience for our clients at all times. However, occasionally things do not go according to Plan. Our complaints procedure outlines how we will address these situations to ensure our goal of continual improvement.

Servicedesk_Escalation_Process

Download

Download a copy of the process

 

Latest resources

Essential resources for the Business Leader.

ISDN-Switch-off-link

The ISDN Switch off is coming what you need to know

 

Blog Post

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Is Cyber Crime Prevention at the top of your to do list?

 

Blog Post

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How You Can Stop Worrying and Learn to Love IT

 

eGuide

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Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.