You can call on us 24 hours a day, seven days a week, 365 days a year. Our 24/7 IT support service is a simple, flexible solution that suits any size of company, with or without IT staff, and gives you complete peace of mind that your business is constantly supported.
If your business never stops, neither will your support.
Weekends can be the busiest times for some businesses, so we’re available all day throughout the weekend.
Our 24/7 IT support service covers all English public holidays, including Christmas Day.
Your employees don’t stop work after hours, so why should your IT? What’s the potential cost of your team not being able to work? What damage could not being responsive to clients’ requests do to your reputation?
We won’t just take a message and get someone to deal with it in the morning. We’ll try and sort the issue there and then so your business can carry on, at any time of day or night.
Key features of our 24/7 IT support services include
24/7/365 telephone, remote or on-site reactive technical support.
Dedicated priority telephone number with 15 minute response time.
ITIL aligned two tier team, staffed by our people, not a 3rd party.
Monthly incident and time statements, with call reference numbers.