Proactive, affordable and accountable IT support

With our Concise Managed Service we take care of your IT for you. We’ll keep your IT systems operational and secure so you can focus on the everyday demands of your business. We’ll also make sure you get the most out of your IT investment by helping you to increase productivity, manage risk and reduce costs. All for one fixed monthly subscription.

  • A complete IT team

    We give you access to a team of 35 qualified and experienced experts. They’re up to date on all the latest IT developments, and together their skillset covers every area of technology. You’ll have a dedicated account manager with a deep understanding of your business, coordinating a friendly and efficient first-class service.

  • Service desk support

    We’ll support your business round the clock and do our best to sort out any problems while you’re on the phone, rather than calling you back. If your issue involves other suppliers, we’ll liaise with them to get it resolved, so you won’t have to spend hours dealing with different people.

  • Standard extras

    We go the extra mile to help your business with comprehensive security solutions, including anti-virus and web protection, as well as backup and restore management for peace of mind. Our monthly reports will give you visibility of everything we do, and our quarterly business reviews will help you with IT strategic planning.


Make your IT a strategic asset

Turn IT from an overhead into an asset that drives growth and gives your business a competitive advantage. By using technology to make your business more efficient you can free up time to provide more valued-added services or products. IT touches all areas of your business, making it an ideal enabler to improve performance, profitability and growth.

Focus on core business

Free up your time to work on business objectives rather than worrying about IT. Our Concise Managed Service allows you to take a step back from day-to-day management issues and look at IT from a strategic point of view. Instead of dealing with detailed technical issues, you’ll be able to proactively plan business growth strategies and align IT developments to them.


What’s included

Our Concise Managed Service evolves as new technologies emerge and clients’ needs change, and includes

  • Unlimited support

    Remote Service Desk and on-site support available to respond to issues and proactively minimise potential business disruption.

  • Predictable pricing

    Fixed monthly subscription for peace of mind.

  • Third party liaison

    If your issue involves other suppliers, we’ll liaise with them to get it resolved so you won’t have to spend hours dealing with different people.

  • Response times

    A detailed and realistic Service Level Agreement, so you get the support you need when you need it.

  • Account management

    Dedicated relationship manager, monthly reporting and quarterly strategic planning meetings.

  • Out of hours team

    No 3rd parties here. Our people, working over night, in order to minimise disruption to your business day.

What our clients say

“Speedy and flawless service as usual!”

J Morris, Kilgour Industries Ltd.

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Get in touch and discover how we can help make things easier.

Call us on 01606 336200, or fill in the form below.